Shipping
FREE GIFT with orders over $79, FREE STANDARD SHIPPING for orders over $65 within Australia. We also offer FREE local pick-up, please get in touch with us for more details.
Exchanges/Returns
We only replace items if they are defective or damaged. Exchanges or returns are not accepted if you simply change your mind after the order is delivered. If you have any questions, please send us an email at [email protected].
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You should post your product to our nominated address after you receive a confirmed email from us.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, please check with your bank, it may take several days before your refund is officially posted.
If you still have an issue with your refund, please contact us at [email protected].
Sale items
Some selected sale items cannot be returned & refunded. We will provide clear instructions in the product description.
Need help?
Contact us at [email protected] for questions related to product returns and refunds. Thank you.